In order to keep Hoosier basketball games as enjoyable as possible for all, we ask that you respect others around you. If a patron displays conduct which endangers or disrupts players, coaches, officials or other patrons, Indiana University reserves the right to remove the individual from Assembly Hall. No refunds will be given in such cases.
Assembly Hall Ticket Information
Accessible seating is located in either the North or South Loges with access directly from the lobbies. Patrons wishing to sit in accessible seating area must have a designated ticket for this area or contact the Athletic Ticket Office in advance of game day for availability. Accessible restrooms are located on either side of the North and South lobbies.
A valid IU student ID must accompany student tickets in order to gain admittance to the game. Student ticket holders of record who have lost, stolen, or destroyed tickets can have their ticket replaced for $5.
The Assembly Hall Ticket Offices will open 2 hours prior to tip-off. Regular Ticket Office hours are Monday - Friday 8AM - 6PM. Hours are extended on event days. To contact the Ticket Office, please call 1-866-487-7678 or 812-855-4006.
Tickets should always be treated like cash. Keep them in a secure place. Keep tickets away from direct heat, sunlight and moisture. Do not attempt to laminate tickets. Do not bring the entire season ticket booklet to the game; bring the specific event ticket only. Indiana University cannot guarantee the authenticity of a ticket not purchased through the IU Athletic Ticket Office or an authorized agent of Indiana University. Persons holding a counterfeit or stolen ticket may be subject to prosecution according to Indiana State Law.
Every individual, regardless of age, must have a ticket for admittance.
Tickets Purchase from Third Parties
Third parties other than IU Athletics and Ticketmaster may be offering counterfeit or invalid tickets to IU Athletics events. Please note that IU Athletics cannot guarantee the validity of tickets unless they are purchased through the IU Athletics Ticket Office, IUHoosiers.com or Ticketmaster.
Tickets lost, stolen, destroyed or forgotten may be replaced at the price of $10 per ticket. Tickets will be reprinted for the ticket holder of record only.
Will Call Locations
Will Call Opens 90 Minutes Prior to Tip Off. Picture identification is required for all Will Call pick-up.
- Public Will Call--North Lobby
- Indiana Players, Recruits, and High School Coaches Pass Gate--Enter at West Lobby
- Visiting Team Will Call--North Lobby
- Student Tickets and Will Call--South Lobby
- Media Will Call--South Lobby
Assembly Hall Policies
Alcohol is prohibited in Assembly Hall. Guests will not be allowed to enter into Assembly Hall if visibly impaired. Impaired and/or disorderly behavior may result in ejection from Assembly Hall without refund.
Only certified service animals will be admitted. All other animals are prohibited.
Automatic Teller Machines (ATMs)
An ATM is located in the South lobby.
Strollers are not permitted in Assembly Hall. Notify the nearest usher or police officer should your child get separated from you. All patrons regardless of age must have a valid ticket.
Video cameras and cameras with lenses longer than 6 inches are not permitted. Still cameras with no flash are permitted, and pictures are to be taken from your assigned seat.
Concessions are located on the main and balcony concourses as well as one on the north court level.
No containers, including food and water bottles, are permitted into Assembly Hall.
Doors will open 75 minutes prior to tip-off. Elevators: Elevators are located in both the East and West side of the North Lobby.
Emergency calls should be directed to IU Police at 812-855-4111.
The First Aid Station is located in the East Corridor Room 154 just off the South Lobby. IU Health Service nurses are on duty at all times. The First Aid Room opens when the arena doors open 75 minutes prior to tip-off. All first aid and medical emergencies should be reported to the First Aid Room staff. If First Aid assistance is required, please contact the nearest uniformed police officer.
Future Game Sales
Tickets for upcoming home games will be on sale at the North Lobby Ticket Office throughout the game.
Hoosier Help Line
Indiana University is committed to creating a safe, comfortable and enjoyable game day experience for all fans. Should you feel threatened in any way, please notify the closest member of the IU Event Services team or a law enforcement officer or text 812-369-MYIU (6948).
IU Varsity Shop (Merchandise)
The IU Varsity Shop is located in the East hallway of the court level. Normal business hours are Monday - Friday 9AM - 5PM. Kiosks are open in the North and South Lobbies 75 minutes prior to tip-off and will remain open through the event. To contact the IU Varsity Shop, please call 812-855-0595.
Lost and Found
Any found items can be turned into IU Event Services staff. Patrons may claim lost items by calling the IU Event Services office at (812) 855-4575 and select Option 1.
Lost patrons and persons looking for lost patrons should contact a uniformed police officer.
There are no pass outs.
Game programs may be purchased in the North and South lobbies of Assembly Hall prior to the start of the game.
Any bags or items brought into Assembly Hall are subject to inspection. For your safety and the enjoyment of others, the following items are not permitted in Assembly Hall: banners, signs, cans and bottles, noisemakers, video cameras, umbrellas, strollers, weapons, and food or beverages. Check-in facilities are not available.
For the safety of all patrons, the throwing of objects is prohibited in Assembly Hall. Patrons throwing objects will be escorted from Assembly Hall.
The ticket office will not issue refunds or exchanges.
Restrooms are located on each level of Assembly Hall. The restrooms on the court level are located on the North end near the concessions area.
All patrons will be subject to a search as they enter Assembly Hall. This is to provide a safe and secure environment for everyone in Assembly Hall.
The IU Bloomington campus has a tobacco free policy which prohibits the use of tobacco on University property.
For the safety and enjoyment of all our fans, IU Athletics does not permit the resale of tickets, setting up a promotional space and/or distributing banners, booklets, business cards, circulars, commercial advertising, flyers, folders, handbills, leaflets, notices, pamphlets, posters, stickers or any other written, printed and/or painted materials in or around IU sports venues and adjacent areas controlled by IU Athletics on Event Day. Furthermore, IU Athletics does not permit any person, group, and/or charity to solicit fans for financial support or contributions before, during, or after IU sports competitions and games.
Game start times are subject to change. Check www.iuhoosiers.com for updated game information.
Arena ushers serve the needs of patrons and are located at all entry ways within Assembly Hall.
Weapons of any type including any item that may be deemed by Indiana University or IU Event Services as unsafe or a security issue are not permitted.
Hoosier Nation Code of Conduct
Indiana University is committed to creating a safe, comfortable and enjoyable game day experience for all fans. The Hoosier Nation is widely known for its enthusiasm, sportsmanship, and hospitality. As a ticket holder, you are responsible for how your actions and/or
language may affect others. All Hoosiers are expected to create a first-class environment for all fans, coaches, players and officials.
The following expectations have been established for all fans to follow: A fan's experience will not be disrupted by unruly fans, threatening or inconsiderate behavior. Profane or abusive language is not allowed. Fans who appear intoxicated will be denied access to Hoosier events. For the safety of all coaches and players, access to the court or playing area is not permissible without proper credentials. Anyone caught throwing objects onto the court or playing area is subject to immediate ejection. Indiana University is proud to be smoke-free. Smoking is prohibited inside or on university owned property. All fans must sit in the seat which they have purchased. The Hoosier Nation cheers for the home team, not against the visiting team. Hoosiers are expected to uphold these expectations when visiting any other venue.
During all Hoosier events, the following items are prohibited: Alcohol and tobacco, containers of any kind, radios, noisemakers, video and flash cameras, banners and flags, or weapons of any kind.
Should you witness any of this behavior or feel threatened in any way, please notify the closest member of the IU Event Services team or a law enforcement officer. Fans that break the guidelines set forth by the Department of Athletics are subject to ejection without refund and possible ticket loss for future games. For event inquiries please contact IU Event Services at 1-812-855-4575 and select Option 4.
Announcements and Recognitions at IU Athletics Sporting Events:
Announcements and recognitions at Indiana University Intercollegiate Athletics events are permitted only for use and approval by Indiana University, the Indiana University Department of Intercollegiate Athletics ("IU Athletics"), and Indiana University Sports Properties.
Groups attending IU Athletics events will not be recognized unless they are brought to the game as part of an official event or promotion endorsed by IU Athletics (i.e., High School Band Day, Youth Sports Day, Boy/Girl Scouts Day, etc.).
Individual announcements or recognitions (i.e., birthdays, anniversaries, engagements, etc.) are not permitted at any IU Athletics event without the written consent of the Director of Intercollegiate Athletics. This policy includes public-address announcements, video/score board recognition, or participation in a potential recognition activity by any group associated with IU Athletics (i.e., teams, individual student-athletes and coaches, band, cheerleaders, etc.).
Approved On-Field/On-Court Presentations:
Athletics has traditionally recognized the groups listed below on-field or on-court. This practice will continue, but is annually reviewed by IU Athletics. Additional recognition activities are directed through IU Sports Properties and IU Athletics for consideration and possible inclusion.
- Indiana University Championship Teams
- IU Athletics Programs, Activities, and Interests
- IU Athletics Donors and Contributors
- IU Athletics Scholarship-Related Interests
- Select IU Athletics and Game-Day Sponsors
- National or Statewide Awareness Events & Programs Recognized by National Coaches Associations or IU Athletics Dept.
- Programs Sponsored by the IU Varsity Club
- Programs Sponsored by the I-Association
- Programs Sponsored by IU Sports Properties
- Programs Sponsored by the IU Foundation
- Programs Sponsored by the IU Alumni Association